Our Promise to Niceville, Destin & Families
At Stubbs Orthodontics, we strive to do more for our patients than just providing top-notch orthodontic care. In addition to modern treatment options, we are committed to providing outstanding customer service, and establishing lasting relationships with everyone who walks through our doors.
We recognize that each patient has their unique needs and desires, and we set our goals to mirror yours. We built our team with talented members and continued to educate them on the latest advances in the industry. Ultimately, our office is designed with you, the patient. We want to make you feel comfortable and confident when you walk through our door.
Appointments & Cancellations
Our weekly office hours at both locations are Monday through Thursday, 8:00 am – 5 pm and Friday, 8 am – 2 pm. We know that your time is valuable, and we offer individual appointment times specifically set for you. If you are unable to make your appointment, regardless of the reason, we request that you give us 24 hours’ notice to cancel your appointment. Please be mindful that after missing your second appointment without prior notice, you will be subject to an additional fee. If you have any questions concerning our policies or would like to reschedule an appointment, please don’t hesitate to contact our office. Our team is always happy to assist you.
Our office staff’s commitment to helping you goes beyond the treatment. We will review your payment option and advise you on the best way to pay for your treatment as well as make sure you get the most out of your insurance plan. Due to the nature of insurance policies, we will only be able to provide you with an estimated cost of your visit, which may change. As a service to our patients, we will bill your insurance provider directly, and allow 45 days in which we are to receive the payment. After 60 days, the financially responsible party will be held accountable for the remaining payments.
Stubbs Orthodontics wants everyone to receive the orthodontics treatment they need, and for a reasonable price. That’s why we offer several payment options, as well as family courtesies when multiple members get treated at once, and perks when you refer a friend. A member of staff will be happy to explain the details of our features and discounts, so please do not hesitate to contact either of our offices, if you are interested in learning more about how this can benefit you.